The Wheaton Public Library is seeking applicants for the position of part-time Circulation Associate I. Responsibilities include greeting and assisting patrons at the Welcome Desk, assisting patrons with account-related questions, helping them check out materials and assisting with various workroom activities.
The ideal candidate will have strong customer service skills, good attention to detail, the ability to work well with a variety of personalities, and the ability to communicate clearly and effectively.
Salary: $16.97/hour, includes PTO, vacation and IMRF
Hours: 29 hours/week, includes 1 evening/week and 2 Saturdays/month
Apply: Fill out an application or send resume and cover letter to admin@wheatonlibrary.org
Duties and Responsibilities:
- Register new library borrowers.
- Check out and check in library materials.
- Assist borrowers with their library accounts.
- Collect payments for library fees.
- Achieve basic knowledge of the online catalog in order to locate materials and assist borrowers.
- Monitor curbside pickup requests and deliver material to waiting vehicles.
- Assist with requests for information and refer to proper department when necessary.
- Answer Circulation-related telephone calls.
- Assist with gathering requested materials using the Pick List.
- Sort and arrange book trucks.
- Assist with shelving material and shelf-reading.
- Assist in the opening and closing procedures for the library.
- Assist in other assigned tasks related to the operation of the Circulation Department.
Minimum Education and Experience:
- High School diploma or equivalent required.
- Customer service or sales experience preferred.
Skills:
- Demonstrated ability in interpersonal and communication skills.
- Ability to work with the public.
- Accurate alphabetical and numerical skills.
- Basic keyboard and computer skills.
Job Setting/Environmental/Social Conditions:
- Indoor conditions
- Must maintain professional manner when dealing with patrons, staff, and others.
- Must be able to work independently as well as with a team
- Evening and weekend work required.