Lifelong Learning Customer Service Workshop Series: Part 3. Conflict

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Business, Jobs & Careers, Virtual

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Program Description

Event Details

Lifelong Learning Customer Service Workshop Series:

Anna Marie MacDonald, Manager Workforce Connection Center at Goodwill, is conducting a 3-part series of timely and informative Customer Service Workshops with Q and A:

  • Thursday, April 21, 10:00 am Part 3 - Conflict is the tension or the disagreement that occurs when two or more people or groups have different opinions, ideas, plans, goals, or perceptions of a situation. Come and learn about relationship building, constructive and destructive behaviors, and managing conflict.


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