Freeze Holds

Keep your place in line

Too busy to read over the holidays? Have too many holds to read or watch?
Keep your place in line by freezing your hold.

To Freeze Holds:
1) Log in to My Account
2) Click requests (holds) to view your items on hold
3) Click the box under Freeze (on the right side of the screen) for each item you want to freeze
4) Click the "Update Selected" button then click Yes
5) You continue to move up until you're first in line, where you stay until you unfreeze the hold

Note: You cannot freeze LINKin or ILL requests or items ready for pickup

Unfreeze when you're ready to borrow the item:
1) Log in to My Account
2) Click requests (holds) to view your items on hold
3) Click the box to remove the check mark
2) Click the "Update Selected" button then click Yes
3) Wait to receive the hold pickup notice before coming in to get the item

Learn more about the features in My Account